Getting started

Upload, parse, first job

Why is my resume not parsing in Workday?: Fix common parser issues tied to scan quality, columns, and export type.

How do I forward a job from email?: Best method to import a role when the link is wrapped by email tracking.

How do I add a co-author or coach to my account?: Current account sharing limitations and available workaround.

Why does URL import say "limited summary" or return a 422?: What this error means, why it happens on blocked job boards, and the fastest fallback.

What happens when I delete a job?: What is removed, what is recoverable, and how to avoid accidental deletion.

What file formats can I upload?: Accepted upload types, size limits, and what to do if your file is rejected.

How does the tailoring workflow work from start to finish?: A plain-English walkthrough of upload, job import, questions, rewrite, and export.

My resume is not uploading or loading: what do I check?: Common causes for upload failures and the fastest fixes before contacting support.

How do I import a job from LinkedIn or Indeed?: Best practices for importing from major job boards, including common failures and fallbacks.

How do I add my first job to tailor?: Two ways to add a job, URL import and text paste, and when to use each.