How do I update my payment method?

Steps to change your card or billing details and what to do if a payment fails.

Updating your card

Go to Account Settings, then Billing, and select Update Payment Method. Enter your new card details and save. The new card will be charged at your next renewal.

Your old card is not charged again once a valid replacement is saved.

If a payment fails

If a renewal charge fails, TailorLabs sends an email notification with a link to update your payment details. Your account remains active for a short grace period while the issue is resolved.

If you miss the grace period and your account is paused, update your payment method and contact support to restore access.

Supported payment methods

TailorLabs accepts all major credit and debit cards via Stripe. Prepaid cards may not be accepted for recurring subscriptions.